Our adaptable tokens based support contract offers the convenience of purchasing tokens to guard against any eventuality that you may experience such as technical support, on-site consultancy and training.
By taking advantage of our token based system you can be sure that you receive cost effective and simple to manage support tailored specifically for your requirements.
Our typial contract is 12 Support Tokens - £2500
A token equates to a single support case, which can be logged through our dedicated helpdesk number or email address. Each call entitles you to:
* Unlimited telephone support per case
* Unlimited research time per case
* On site visits in exchange for tokens
Additional tokens can be purchased at the following cost:
£150 per token, minimum purchase 5 tokens